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FAQ
Thursday July 29, 2010

What is the reasoning behind the prices for your research and news clips?
Our fees represent the enormous amount of time, cost, and expertise behind the production of our research and news clips. What we do is very time intensive and expensive. We employ a full staff of editors, news archivists, video processors, programmers, accountants, customer service reps, and computer specialists. Utah News Clips is also investing thousands of dollars every year to keep up with the continuing technological changes and advances in this industry. We bring added value to your PR and communications efforts. Our analsyis services can even show you exactly what your media exposure is worth and the impact of your media exposure.

Do you have discounts for non-profit organizations, schools or missionaries?
Yes, please call for subscriber and non-subscriber rates.

How far back does your news archive go?
Up until December 2005, we maintained the industry standard for a typical news monitoring library - a 60 day archive. With the latest digital developments we are now able to maintain clips on a long-term basis. Original DVD quality recordings will be stored indefinitely. Clips older than 60 days will incur additional charges. We have also archived special topics and extraordinary events in Utah news.

Are you a TV station?
No. We are an independent TV news clipping service. We are occasionally in contact with the local TV stations, but not affiliated with any of them.

Do you provide raw footage stations shoot?
No, raw footage and out-takes are property of the stations. We only have newscasts as they were aired on TV.

Do you provide transcripts?
Yes. Verbatim transcripts from local, network, and other markets nationwide is availabe. We also have abbreviated text summary reports available for purchase.

Do you record anything other than news? (Survivor, Jay Leno, Lost, parades, games, telethons, etc?) Do you track TV commercials and ads?
It depends. We cannot provide entertainment programs, college/professional sporting events, or movies. We can track some advertising, creative, and special programming both locally and nationwide. Utah News Clips monitors all network and cable network programming and can provide segments from news and news magazine programs. If you have a question about specific content, please contact our office.

Do you track TV commercials and ads?
Yes. We can track creative advertisements and PSA's. In some cases prior notice may be required. When in doubt, give us a call. There's very little we cannot find.

Do you record cable news programs?
Yes. We monitor, report, and can provide segments from virtually any network, cable network, and all 210 markets nationwide. We are Utah's only complete TV and Radio monitoring service.

Do you monitor radio?

Yes. We record Utah's primary news/talk stations 18 hours per day. Drivetime news from KSL is also monitored and available in our Broadcast-Alert reports.

Do you clip newspapers and magazines?
Yes. Through our affiliation with Utah Press Association we can provide statewide coverage integrated into our SmartView media dashboard. Regional and National press clippings are also available in our Digital Clipping format.

Can I make copies of the clips I get from you?
Yes, you can make copies but not for commercial gain.

What else does Utah News Clips do?

A lot! We also provide services for:

  • Media Contact Management
  • Press Releasing and Multimedia Release Distribution
  • Web Content and Social Media Monitoring
  • PR Measurement and Media Analysis
  • Integrated Media Management, SmartView

 

 

Can I use clips on my website or in a documentary?
Customers should have written permission from the stations to use news clips beyond any of their original intended uses that include: “internal review, analysis, research, and education.” Please note our disclaimer:

 

The material supplied by Utah News Clips may be used for internal review, analysis, education, and research purposes. Any rebroadcast, public display, or website use may be prohibited. Duplication for profit is also forbidden.

What is your return policy?
All media is checked for quality assurance before being released to the customer. On very rare occasions do defective DVD's or VHS tapes get past our “quality control” division. A defective DVD or VHS tape is the only case in which we will reproduce a customer’s order. Please read our requirements for viewing DVD's here. We do not re-do orders when a customer requests specific clips based on incorrect information. We clip exactly what the client requests. Utah News Clips is not liable for any loss or damage while DVD's or VHS tapes are in transit.

 

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